Reset to factory

This is only for technicians and should not be done unless instructed. Hold the reset button until the middle green light goes out and the red light comes on, this can take around 20 seconds. Holding the reset will cause the middle green to blink, then blink faster and then blink rapidly… wait until it […]

What are the lights for?

The first green light is the system light, it indicates if there is power and will blink when the appliance calls home. The middle light indicates if the system has an internet connection. This light checks for an internet connection every 60 seconds, if internet is not found, the light will flash several times and […]

How do I teach IR commands to IR Blasters?

To teach a remote command go to your IR Blasters Configuration screen. Locate the IR Blaster you want to learn commands from by clicking the “Blink Light Button”, this will flash a light on the IR Blaster for 1 minute. Once you are sure you have located the proper IR Blaster you will now locate […]

Can I add more inputs or outputs?

Yes, you can add more devices anytime within the limits of your subscription and main switch. Example, you purchased a 23 device subscription and have a 24 port switch with open ports available you can add devices by purchasing more input and/or output adapters. If you have run out of ports contact us about our […]